Thank you for your e-mail.
It is never okay to be parking in bike lanes and I can certainly understand your point of view on this matter. I cannot respond on behalf of the driver or why the driver did this, however, I can tell you that this is not normal UPS practice to do such a thing. It is important to address these concerns to the Management Department for further investigation.
If you would like to further discuss this with the Management Department, please provide your phone number. Your phone number is kept confidential, it is used only for Management to follow up with you on this matter.
I apologize for the inappropriate conduct you observed from one of our employees.
Please contact us if you need any additional assistance.
UPS Customer Service
So I guess we can all expect to see no more UPS trucks parked in bike lanes.